Reservation and cancellation policies


On this page, you can pay your whole stay or a 10% deposit with Paypal or credit or debit card. The deposit of 10% of the total value of the stay is non refundable in case of cancellation.

In the hotel, payments with VISA, Master Card or cash (dollars, euros or pesos) are accepted.

Reservations will be processed once the payment is verified.

No reservation is guaranteed until confirmed by email with a reference number.

Changes in reservations

We can always accept changes when we have rooms available.

Otherwise, the originally proposed dates will be treated according to the cancellation policy.


  • Two weeks before the date of arrival, one night will be charged.
  • No refunds for cancellations made after this date.
  • No refunds on reservations for Christmas season or Easter (Semana Santa).